Job Details

Receptionist/ Administrator


An exciting opportunity to join one of Europe’s fastest growing companies at our office in London city centre.

Joining our busy and dynamic team you will play a key role in building client relationships and helping to promote the FDM brand. As FDM’s front of house representative you will provide a comprehensive and efficient reception that meets the needs of internal colleagues and clients. 

The role is all about service excellence, whether it is greeting clients, answering the telephone or providing refreshments. You will have an enthusiastic approach, where nothing is too much trouble.

Establishing yourself within the FDM team will provide you with a fantastic opportunity to progress to other exciting roles within the organisation. 


  • Greet and welcome visitors to the office
  • Answer telephone, screen and direct calls
  • Manage room booking system and organise meetings
  • Provide refreshments for externally attended meetings
  • Receive, sort & distribute mail deliveries / collections 
  • Arrange courier collections using most cost effective method determined
  • Coordinate stationery orders and distribution
  • Maintain a tidy and effective reception area
  • Assist in the coordination of both client and internal events held at the office 
  • Report any facilities issues identified within the office and monitor their resolution
  • Provide general administration and clerical support across the business

Key Competencies

  • Professional personal presentation
  • Excellent telephone manner
  • Strong communication skills, both written and verbal
  • Effective interpersonal skills
  • Good organisational skills and ability to prioritise
  • Works well as part of team
  • Flexible
  • Strong attention to detail
  • Self-motivated 
  • Enthusiastic, with good people skills
  • Effective IT skills in Word, Excel and Outlook

Ideally you will be educated to graduate level. Previous experience in a similar role is desirable but not essential.

Diversity and inclusion are at the heart of what we value as an organisation. FDM Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.