Job Details

Bilingual People Services Generalist, Toronto & Montreal

The Company
FDM Group is a global professional services provider with a focus on IT, working with over 130 clients across multiple business sectors. FDM’s business model is both unique and robust, bringing people and technology together in the most effective way. With centres across Europe, North America and Asia, FDM has shown exponential growth throughout the years and has firmly established itself as an award-winning employer for both graduates and veterans.
The Bilingual People Services Generalist is integral in the effective HR management of all Quebec employees of FDM Group Canada Inc. throughout the employment lifecycle. As a main point of contact for employees, the Bilingual People Services Generalist will assist with providing support and advice to all staff based across Quebec. The Bilingual People Services Generalist will report directly to the People Operations and Business Manager, ensuring the support needed from a HR perspective is delivered to meet business objectives. The Bilingual People Services Generalist will also be responsible for ensuring Quebec consultants are onboarded onto their placement appropriately, and will be the main point of contact for employee inquiries and concerns. Lastly, the Bilingual People Services Generalist will work closely with the Quebec Account Executive to help grow our presence in Quebec through various forms including referrals, networking and promotion.  This role provides efficient, professional and timely support to the People team, ensuring that processes and general day-to-day activities are followed and legislative compliance is maintained. Candidates either in Montreal or the GTA area are welcome to apply.

Duties and Responsibilities
•    Be the main point of contact for employee related matters across all employees in Quebec 
•    Manage and handle consultant requests related to special accommodations or relocation support 
•    Work closely with Legal Counsel to identify and implement any QC or other province-legislated mandates
•    Support the Sales Team by ensuring client onboarding requirements are met through delivery on site for Quebec clients 
•    Introduce, implement, and be an active contributor in employee engagement and recognition related activities and programs
•    Ensure that all policies are 100% compliant with Quebec employment legislation  
•    Produce employee contracts, performance-based letters and other HR documentation
•    Work closely with the sales team to help grow our employee base in Quebec 
•    Maintain employee confidence and protect operations by keeping HR information confidential
•    Assist with hiring and recruiting new employees to the Canadian team as needed
•    Continuously review HR practices to improve and update processes
•    General administration as required 

Essential Criteria 
•    Fully bilingual French and English 
•    Post-Secondary Education in HR or related field 
•    Must have experience with Quebec Employment Law
•    Minimum of 3 years’ relevant experience
•    Excellent communication skills
•    Excellent team-working and collaboration skills
•    Ability to prioritize and multitask effectively     
•    Enthusiastic attitude and positive work ethic
•    Great attention to detail and a high level of accuracy
•    Creative, innovative, and business driven 
•    Committed to promoting diversity in the workplace

Desirable Criteria (not essential)
•    CHRP Certification is an asset    
•    Knowledge of Canadian employment legislation
•    Knowledge of HRIS systems

Diversity and inclusion are at the heart of what we value as an organisation. FDM Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability, or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.