Job Details

HR Generalist, London

The Company

At FDM we proudly work as a team, whether in collaboration with each other or in partnership with our clients.  Our model provides those clients, across many and varied sectors, with the people they need to fill their technology skills gaps and to build their talent pipeline.  
We train graduates, ex forces personnel and those looking to return to work after a career break, transforming them into IT and business professionals, before deploying them across our client base as FDM consultants. 

Our purpose is to create and inspire exciting careers that shape our digital future. We want to make sure that the opportunity for a career in tech is made available to as wide an audience as possible. We are proud to be an equal opportunities employer: it enables us to attract, recruit, train and deploy incredible people. 

With centres across Europe, North America and APAC, FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning FTSE 250 employer. Find out more about us, follow us on social media #FDMcareers.

The Role
The successful candidate will act as a strategic partner and coach to their internal stakeholders and consultants placed with FDM’s clients. They will offer support and advice to consultants to ensure that they have a happy and successful employee journey with FDM, whilst also meeting key business objectives. They will be responsible for ensuring all employee engagement activities run smoothly, as well as suggesting and managing new initiatives and projects that would be beneficial to the company and its employees. They will provide advice, assistance and follow-up on Company policies, procedures, and will be able to confidently manage complex employee relations cases.
Delivery of a positive consultant experience is underpinned by the HR Generalist’s responsibility to provide a highly professional level of on-going support, before and during the consultant being placed at a client site. Liaison with the client, the consultant, and partnering with account management and internal stakeholders is critical to ensuring a quality experience while resolving potential areas of concern or difficulty in advance.

Duties & Responsibilities

  • Developing and maintaining strong working relationships with key stakeholders and becoming a trusted partner who understands the business but also ensures alignment with wider people strategy
  • Implementing the full employee lifecycle process in line with the touchpoints identified throughout the consultant journey to ensure ongoing support and engagement
  • Collaborating with all functions within the business to facilitate a seamless employee experience
  • Handling and/or advising on complex employee relations cases. This includes, but is not limited, to absence management, the disciplinary process; handling grievances and performance management.
  • Advising the wider business on employment law and best practice and outlining people/commercial implications of decisions
  • Contributing to the People Team strategy and leading and delivering projects and initiatives where required
  • Liaising with account managers and client managers of on-site consultants to gather feedback and resolve issues in a timely manner
  • Listening to consultants and handling conflicts positively and autonomously
  • Managing and administering consultant compensation
  • Providing training and briefings to consultants and the wider business, as well as contributing to employee events
  • Interpreting metrics and data insights to support decision making
  • Liaising with the Global People Team and the business to accommodate ad-hoc requests

Essential Criteria

  • Willingness to make it happen and always striving for success
  • Committed to getting it right first time and high attention to detail and accuracy
  • Resilient and able to effectively deliver in a fast-paced work environment
  • Goes above and beyond for the team and has a positive work ethic
  • Ability to prioritise, work well under pressure and multi-task effectively
  • Strong generalist HR skills, including a solid background in performance management, employee engagement, compensation and policy and procedure development
  • Excellent ER knowledge with a proven record of managing core ER processes: disciplinaries, grievances, dismissal and performance improvement processes
  • Solution finder with good analytical and IT skills, used to working with metrics and data to make informed recommendations and decisions
  • Strong relationship building skills and stakeholder management at senior and executive level
  • Commercially minded with ability to understand business needs and how to contribute to revenue growth
  • Minimum of 4 years’ relevant experience

Desirable criteria

  • Part/fully CIPD qualified
  • An appreciation of the IT and finance sectors

What We Offer

Join an environment where talent can truly flourish! 
This is your opportunity to work in a highly motivated, sociable team and grow with a company that is growing internationally.

  • Chance to be part of a high-growth FTSE 250 tech organisation
  • Qualification and development opportunities
  • Fast-track career progression globally
  • Company culture committed to diversity, inclusion and social mobility
  • Hybrid working - flexibility to work from home on a regular basis
  • Central office location
  • Up to 30 days annual leave
  • Contributory pension scheme
  • Mentoring Programme

You’ll know whether we’ve just described you. If you’re confident you have what we are looking for, we’re confident we can give you the scope to become all you can be. 

Diversity and inclusion are at the heart of what we value as an organisation. FDM Group is an equal opportunities employer, and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.


This position is now closed. We are no longer accepting applications for this position.